Legal

Privacy Policy

Effective Date: October 10, 2026

This Privacy Policy describes how Robinson Lawn Care ("we," "us," or "our"), located in Manakin-Sabot, Virginia, collects, uses, and protects information you provide when using our website or signing up for our services.

1. Information We Collect

We may collect the following types of information:

Contact information: Your name, email address, phone number, and mobile number when you fill out a contact form, request a quote, or sign up for text message updates.

Service information: Details about the lawn care services you are interested in or have requested.

SMS consent records: When you opt in to receive text messages, we record your name, mobile number, the consent language you agreed to, the date and time of consent, and the source of your consent (our website).

Usage information: Basic information about how you interact with our website, such as pages visited and links clicked. Our website uses a first-party analytics tool to collect anonymous usage data. We do not use third-party advertising trackers or share your browsing data with advertisers.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide lawn care estimates and quotes.

Schedule and confirm lawn care appointments.

Send you text messages about your lawn care services, appointments, and updates — but only if you have explicitly opted in.

Communicate with you about your account or services.

Comply with legal obligations and maintain accurate business records.

3. SMS Messaging — Important Notice

We do not sell or share your SMS consent or phone number for marketing purposes.

Your mobile phone number and SMS consent information collected through our text message opt-in program will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes. This information is used solely to send you text messages from Robinson Lawn Care that you have consented to receive.

Text messages are sent only to customers who have explicitly opted in. You may opt out at any time by replying STOP to any text message you receive from us.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service providers: We may use trusted third-party services to help operate our website or communicate with customers (such as our messaging platform). These providers are contractually required to protect your information and may not use it for their own purposes.

Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or customers.

Business transfers: If Robinson Lawn Care is sold or merged, customer information may be transferred as part of that transaction.

We do not share your personal information with third parties for their own marketing or advertising purposes.

5. Data Retention

We retain your personal information for as long as necessary to provide services to you and to comply with our legal obligations. SMS consent records are retained to document compliance with applicable regulations. You may request deletion of your information by contacting us (see Section 8).

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. SMS consent records are stored securely and are accessible only to authorized Robinson Lawn Care personnel. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Opt out of SMS: Reply STOP to any text message to unsubscribe immediately.

Access or correct your information: Contact us to request access to or correction of your personal information.

Request deletion: Contact us to request that we delete your personal information, subject to any legal retention requirements.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Robinson Lawn Care

Manakin-Sabot, Virginia

Phone: (804) 784-4009

Email: [email protected]

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.